When it comes to special need groups like hearing impaired, technology is still in the dark ages. There is alot of ground it has to make up in order to remedy this situation.
9/2/09 Armless man denied check cashing for not giving thumbprint
Posted: Sep 02, 2009 3:17 PM TAMPA, FL (NBC NEWS) - A Florida man born without arms says a bank would not let him cash a check because he could not provide a thumbprint.
That man is Tampa resident Steve Valdez. He says he tried to cash a check from his wife last week at a Bank of America location in downtown Tampa.
He says he presented two forms of identification but was told by the branch manager he'd have to come back with his wife or open an account himself.
"She says, 'Well, that's the best we can do.' And said, 'Okay.' I said, 'I'll take the check back.' So I took the check and the ID and turned around and walked out and as I was walking out I stopped and I turn and looked at her and said, 'You do realize that this isn't the end of this, I just can't let this go.' And she goes, 'Whatever.' I said, 'Okay. Okay'" says Valdez.
Bank of America spokeswoman Nicole Nastacie says the bank has apologized to Valdez and that the bank should've "offered alternative requirements."
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When it comes to special need groups like hearing impaired, technology is still in the dark ages. There is alot of ground it has to make up in order to remedy this situation.
ReplyDelete9/2/09
ReplyDeleteArmless man denied check cashing for not giving thumbprint
Posted: Sep 02, 2009 3:17 PM
TAMPA, FL (NBC NEWS) - A Florida man born without arms says a bank would not let him cash a check because he could not provide a thumbprint.
That man is Tampa resident Steve Valdez. He says he tried to cash a check from his wife last week at a Bank of America location in downtown Tampa.
He says he presented two forms of identification but was told by the branch manager he'd have to come back with his wife or open an account himself.
"She says, 'Well, that's the best we can do.' And said, 'Okay.' I said, 'I'll take the check back.' So I took the check and the ID and turned around and walked out and as I was walking out I stopped and I turn and looked at her and said, 'You do realize that this isn't the end of this, I just can't let this go.' And she goes, 'Whatever.' I said, 'Okay. Okay'" says Valdez.
Bank of America spokeswoman Nicole Nastacie says the bank has apologized to Valdez and that the bank should've "offered alternative requirements."
Source: NBC News